We want delivery expectations to be clear before you order.
Order processing
Orders are prepared for shipment after payment is confirmed. Once an order is fulfilled and handed to the carrier, tracking information is provided when available.
Delivery timing
Delivery time varies by destination, carrier, and local conditions. Any delivery estimate shown at checkout or in your shipment confirmation is an estimate rather than a guaranteed arrival date.
Tracking
When tracking is available, use the tracking link in your shipment confirmation to follow the latest carrier updates.
Address accuracy
Please check your shipping address carefully before completing checkout. If you notice an error, contact us as soon as possible. Changes are not always possible after an order has entered fulfillment.
Delivery issues
If your tracking shows an unusual delay, a delivery problem, or an item arrives damaged, contact us with your order number so we can review the issue.